Are patients more satisfied when they receive a prescription? The effect of patient expectations in general practice.

@article{Himmel1997ArePM,
  title={Are patients more satisfied when they receive a prescription? The effect of patient expectations in general practice.},
  author={Wolfgang Himmel and E Lippert-Urbanke and Michael M. Kochen},
  journal={Scandinavian journal of primary health care},
  year={1997},
  volume={15 3},
  pages={118-22}
}
OBJECTIVE To test the hypotheses that patient expectations are a driving force in drug prescribing and that fulfilment of expectations is followed by higher satisfaction. DESIGN Pre- and post-consultation survey of patients; parallel doctor survey (matched pairs). SETTING Primary health care in Göttingen, a town of about 130,000 inhabitants in Germany. SUBJECTS Ten general practitioners and 185 randomly addressed patients. MAIN OUTCOME MEASURES Patient expectations with respect to the… CONTINUE READING

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