Are Guidelines and Standards for Web Usability Comprehensive?

  title={Are Guidelines and Standards for Web Usability Comprehensive?},
  author={Nigel Bevan and Lonneke Spinhof},
A previous paper compared the 110 guidelines in ISO CD 9241-151 with the 187 guidelines produced by the U.S. Department of Health and Human Services (HHS) and found that 76% of the HHS guidelines and 54% of the ISO guidelines were unique. New versions of both the original 2004 documents were issued in 2006, but 71% of the HHS guidelines and 46% of the ISO guidelines are still unique. Neither set of guidelines is easy to use for an expert review of whether a web site complies with the guidelines… CONTINUE READING

From This Paper

Figures, tables, and topics from this paper.


Publications referenced by this paper.
Showing 1-10 of 14 references

Guidelines and standards for web usability

  • N. Bevan
  • Human Computer International 2005, Proceedings…
  • 2005
2 Excerpts

E-Commerce User Experience

  • J. Nielsen, R. Molich, C. Snyder, S. Farrell
  • 2001

Usability evaluation in industry

  • W. P. Jordan, B. Thomas, A. B. Weerdmeester, L. I. McClelland
  • London: Taylor & Francis
  • 1996

Usability Engineering

  • J. Nielsen
  • San Francisco, CA: Morgan Kaufmann Publishers Inc…
  • 1993

Writing good requirements

  • I. Hooks
  • In Proceedings of the 3rd International Symposium…
  • 1993
1 Excerpt

Similar Papers

Loading similar papers…