Applying the balanced scorecard for better performance of intellectual capital

  title={Applying the balanced scorecard for better performance of intellectual capital},
  author={Sanjoy Bose and Keith Thomas},
  journal={Journal of Intellectual Capital},
Purpose – One of the responses to criticisms of traditional forms of accounting reports for knowledge‐based firms has been the development of the balanced scorecard (BSC), a strategic performance measurement framework and methodology based on a family of performance measures. This paper aims to examine the issue of measuring performance in relation to a major Australian company, The Fosters Brewing Group, where a newly appointed CEO reversed a decline in performance by adopting, among other… Expand

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