Applying the Toyota Production System: using a patient safety alert system to reduce error.

@article{Furman2007ApplyingTT,
  title={Applying the Toyota Production System: using a patient safety alert system to reduce error.},
  author={Cathie Furman and Robert A. Caplan},
  journal={Joint Commission journal on quality and patient safety},
  year={2007},
  volume={33 7},
  pages={376-86}
}
BACKGROUND In 2002, Virginia Mason Medical Center (VMMC) adapted the Toyota Production System, also known as lean manufacturing. To translate the techniques of zero defects and stopping the line into health care, the Patient Safety Alert (PSA) system requires any employee who encounters a situation that is likely to harm a patient to make an immediate report and to cease any activity that could cause further harm (stopping the line). IMPLEMENTING THE PSA SYSTEM--STOPPING THE LINE: If any VMMC… CONTINUE READING

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