Analyzing the friendliness of exchanges in an online software developer community

@article{Cleary2013AnalyzingTF,
  title={Analyzing the friendliness of exchanges in an online software developer community},
  author={Brendan Cleary and Carlos G{\'o}mez Teshima and Margaret-Anne D. Storey and Leif Singer and Christoph Treude},
  journal={2013 6th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE)},
  year={2013},
  pages={159-160}
}
Many online communities struggle with conflicts - e.g. between newcomers and elders - at some point. In July 2012, the Stack Exchange organization attempted to assess the overall “niceness” of the Stack Overflow community by rating the “friendliness” of 7,000 comments made on the site over a 4 year period. We performed a deeper examination of the comment… CONTINUE READING