Analysis of Android Cell Phone Web-Browsers to Facilitate Accessible m-Governance

Abstract

Over the years, there has been steady increase in tele-density of developing countries which has enabled citizens to access digital services offered by their governments. This has not only reduced the digital divide but has become instrumental in realizing m-Governance to a large extent as more and more people have access to cell phones at an affordable cost. In keeping with the "Digital India" campaign to empower the citizens by ensuring that government services are made available through online infrastructure and Internet connectivity, a plethora of digital services are being delivered through government portals. But, this can have a real impact when common people can access government portals easily, irrespective of their age, culture, disabilities, literacy level etc. The accessibility of web portals largely depends on the design of portals as well as the web-browsers being used for the purpose. In this paper, we have critically analyzed the accessibility features of fifteen commonly used web browsers for android mobile phones with respect to the UAAG 2.0 international standards. The findings thereof, can guide the designers to improve upon the design of cell phone browsers by taking care of the deficiencies. The overall objective is to develop user-friendly web browsers for cell phones enabling diverse user groups to access a wide range of m-Governance services with ease.

DOI: 10.1145/3047273.3047279

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Cite this paper

@inproceedings{Patra2017AnalysisOA, title={Analysis of Android Cell Phone Web-Browsers to Facilitate Accessible m-Governance}, author={Manas Ranjan Patra and Amar Ranjan Dash}, booktitle={ICEGOV}, year={2017} }