An overview of benchmarking process: a tool for continuous improvement and competitive advantage

@inproceedings{Elmuti1997AnOO,
  title={An overview of benchmarking process: a tool for continuous improvement and competitive advantage},
  author={D. Elmuti and Y. Kathawala},
  year={1997}
}
The continuous pursuit of excellence is the underlying and ever present goal of benchmarking practices. Benchmarking is an external focus on internal activities, functions, or operations in order to achieve continuous improvement. It is the process of judging a company’s processes or products by comparing them to the world’s best, including those in other industries. Benchmarking is emerging in leading‐edge companies as a tool for obtaining the information needed to support continuous… Expand
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