An open source usability maturity model (OS-UMM)

  title={An open source usability maturity model (OS-UMM)},
  author={Arif Raza and Luiz Fernando Capretz and Faheem Ahmed},
  journal={Computers in Human Behavior},
User satisfaction has always been a major factor in the success of software, regardless of whether it is closed proprietary or open source software (OSS). In open source projects, usability aspects cannot be improved unless there are ways to test and measure them. Hence, the increasing popularity of open source projects among novice and non-technical users necessitates a usability evaluation methodology. Consequently, this paper presents a usability maturity model specifically aimed at… CONTINUE READING
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