An inclusive design of remittance services for the blind user's operation of Automatic Teller Machines (ATMs)

@inproceedings{Kobayashi2000AnID,
  title={An inclusive design of remittance services for the blind user's operation of Automatic Teller Machines (ATMs)},
  author={Iwao Kobayashi and Akihiro Iwazaki and Katsuhiro Sasaki},
  booktitle={CUU '00},
  year={2000}
}
In this paper we reported the inclusive design of Automatic Teller Machines (ATMs) for blind users, especially their use of remittance services. We examined our design guideline of the remittance operation for the users, based on the operations by voice instruction and/or the feedback using a handset. Then we implemented the prototype system under the guideline and evaluated it by an experiment. Subjects were four blind men. The results showed that the system worked out effectively. However… CONTINUE READING

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The use of bank and ATM/CD of the Blind. Presented at The 12 th Symposium on Human Interface (Japan

  • I. Kobayashi, K. Sasaki
  • 1996
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