An exploratory study of patients' perceptions of responsiveness of tertiary health-care services in Southeast Nigeria: A hospital-based cross-sectional study.

BACKGROUND The achievement of universal health coverage in Nigeria requires evaluating the extent the expectation of those who have utilized health-care services are met. The study assessed the level of clients' perceived responsiveness of tertiary hospitals in the provision of specialist health-care services in Nigeria. METHODS A hospital-based, cross… (More)