An experimental study of common ground in text-based communication

@inproceedings{McCarthy1991AnES,
  title={An experimental study of common ground in text-based communication},
  author={John C. McCarthy and Victoria C. Miles and Andrew F. Monk},
  booktitle={CHI},
  year={1991}
}
An experiment was performed to examine predictions from Clark’s contribution theory of discourse. Pairs were asked to use a text-based synchronous messaging system to solve a problem involving the layout of a bank. Contribution theory suggests that in such text-only communication common ground will be difficult to achieve. This was shown to be the case. A parallel system, where participants could use a common report space in addition to the messaging space, significantly reduced these probIems… CONTINUE READING
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