An evaluation of the influence of primary care team functioning on the health of Medicare beneficiaries.

@article{Roblin2011AnEO,
  title={An evaluation of the influence of primary care team functioning on the health of Medicare beneficiaries.},
  author={Douglas W. Roblin and David Hill Howard and Junling Ren and Edmund R. Becker},
  journal={Medical care research and review : MCRR},
  year={2011},
  volume={68 2},
  pages={177-201}
}
In service industries other than health care, unit employees who report a favorable service climate--characterized by commitment to a team concept and intrateam interactions that are supportive, collegial, and collaborative--have high levels of consumer satisfaction and work unit productivity. The authors evaluated whether similar primary care team (PCT) functioning influenced the short-term future health (SF-36) of elderly Medicare beneficiaries (N = 991) in a group model managed care… CONTINUE READING