An empirical study on e-government readiness: the roles of institutional efficiency and interpersonal trust


The use of information technology and communications to advance the interaction between a government and its citizens is expanding at an increasing rate. Governments around the world are looking for avenues to exploit interactive tools to enhance public awareness and reduce operating costs. A primary obstacle to successful implementation of e-government is… (More)
DOI: 10.1145/1146598.1146707