An empirical examination of both mediated and moderated effects on followers' commitment to change to the organisational BSC approach

@inproceedings{Yang2009AnEE,
  title={An empirical examination of both mediated and moderated effects on followers' commitment to change to the organisational BSC approach},
  author={Yi-Feng Yang and Majidul Islam},
  year={2009}
}
Kaplan and Norton (2001) presented their Balanced Scorecard (BSC) for the measurement of corporate performance and the setting of measures for employees' performance and adaptation to fit into corporate dynamism. Studies show that when a leader is unable to raise his/her followers' level of commitment to change to the organisational BSC approach, the corporation will have difficulty in achieving its mission. The commitment to change to the BSC approach provides for long-run growth and healthy… CONTINUE READING

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