An empirical evaluation of ISO/IEC 15504-5 capability measures: Reflective or formative

@article{Jung2017AnEE,
  title={An empirical evaluation of ISO/IEC 15504-5 capability measures: Reflective or formative},
  author={Ho-Won Jung and Kwok-Fai Ting},
  journal={Computer Standards & Interfaces},
  year={2017},
  volume={53},
  pages={123-130}
}