An empirical characterization of the accuracy of software process elicitation

@inproceedings{Crabtree2011AnEC,
  title={An empirical characterization of the accuracy of software process elicitation},
  author={Carlton A. Crabtree and Anthony F. Norcio and Carolyn B. Seaman},
  booktitle={ICSSP},
  year={2011}
}
Process models are often the basis for demonstrating compliance and recommending improvement in software engineering organizations. A descriptive model is a type of process model describing the human activities in software development that actually occur. The purpose of a descriptive model is to provide a baseline for further process improvement and analysis. Ideally, a descriptive model provides an explicit representation. However, if the descriptive model does not represent how a process is… CONTINUE READING