An assessment of perceptual differences between informants in information systems research

@article{Teo1997AnAO,
  title={An assessment of perceptual differences between informants in information systems research},
  author={Thompson S. H. Teo and William R. King},
  journal={Omega-international Journal of Management Science},
  year={1997},
  volume={25},
  pages={557-566}
}

Figures and Tables from this paper

Effect Mechanisms of Perceptual Congruence Between Information Systems Professionals and Users on Satisfaction with Service
TLDR
It is demonstrated that perceptual congruence can, in and of itself, have an impact on user satisfaction, which goes beyond what was found before and is laid the foundation for further study of the interplay between perceptions in the dyadic relationship between IS professionals and users.
Network adjacency in shaping intra-organizational perceptions about strategic IT-business alignment
Aalto University, P.O. Box 11000, FI-00076 Aalto www.aalto.fi Author Pirkko Lahdelma Name of the doctoral dissertation Network Adjacency in Shaping Intra-Organizational Perceptions about Strategic
Effects of organizational context and inter-group behaviour on the success of strategic information systems planning: An empirical study
The strategic value of information systems (IS) and the impact of information technology (IT) on business competitiveness has increased the need for effective strategic information systems planning
Content characteristics of formal information technology strategy as implementation predictors in Norwegian organisations
TLDR
Ten content characteristics of formal information technology strategy are identified from the research literature as potential implementation predictors and two significant predictors in the testing of hypotheses proved to be description of responsibility for the implementation and description of user involvement during the implementation.
Perceptual Differences and Conflict in Packaged Software Acquisition: Results from a Multi-perspective Framing Analysis
TLDR
A multiple case study with 19 experts indicates that emerging conflicts and perceptual differences are resolved during the acquisition process and allows for an extension of technological frames of reference theory and support decision makers in optimizing their software acquisition decisions.
Strategic business-IT alignment, and factors of influence : a case study in a public tertiary education institution
TLDR
It was found that integration between business and information systems (IS) planning, rational-adaptation in IS planning, IT managerial resources, and IT implementation success are all factors likely to influence alignment.
The Implications of Digital Business Transformation for Corporate Leadership, the IT Function, and Business-IT Alignment
Mastering digital business transformation is a strategic imperative for senior executives but often constitutes a challenging task for firms across industries. With the growing importance of
Perceptual Congruence between IS Users and Professionals on IS Service Quality - Insights from Response Surface Analysis
TLDR
It is demonstrated that perceptual congruence on IS service quality between IS professionals and users can have a nonlinear relationship with user satisfaction and that user satisfaction increases when congruent perceptions of both IS professionalsand users are high compared to when they are low.
Organizational mechanisms for successful IS/IT strategic planning in the digital era
As e‐business strategies have received growing attention from entrepreneurs, executives, investors and industry, information systems (IS)/information technology (IT) strategic planning has
...
...

References

SHOWING 1-10 OF 25 REFERENCES
Assessment of the Information Systems Organization: an Empirical Investigation of assessor Perspectives
TLDR
The research results indicate that there are differences in information preferences by executive managers, IS managers, and internal auditors for performing an IS organization assessment and that the people in these organizational roles identify different types of strengths and weaknesses when assessing an IS organizations.
Key issues in information systems management
The results from a five-part Delphi survey of chief IS executives and corporate general managers indicate the most critical information systems management issues and consensus on their importance.
Key Issues in Information Systems Management: 1994-95 SIM Delphi Results
TLDR
Signaling an evolutionary shift in IS management, this study shows that business relationship issues have declined in importance compared to technology infrastructure issues.
Information Systems Management Issues for the 1990s
TLDR
It appears that internal effectiveness issues have made a strong comeback after being virtually ignored in 1986 and the rising importance of technology infrastructure issues is revealed as the field enters the 1990s.
The design of information technology planning systems for varying organizational contexts
TLDR
This paper seeks to address the major question: How should organizations design IT planning systems to manage the conduct of their IT planning processes by identifying key organizational forces that affect theIT planning processes and articulating some of the key dimensions of IT plans systems.
Information systems issues facing senior executives: the culture gap
An Examination of IT Planning in a Large, Diversified Public Organization*
The conduct of information technology (IT) planning processes has been of dominant managerial concern in public and private organizations. Yet, current IT planning research offers little guidance on
Linking IT planning to business strategy
Conducting Interorganizational Research Using Key Informants
In this article, we examine the use of the key informant methodology by researchers investigating interorganizational relationships. Authors have advocated the use of multiple informants to increase
...
...