An assessment of pediatric after-hours telephone care: a 1-year experience.

@article{Belman2005AnAO,
  title={An assessment of pediatric after-hours telephone care: a 1-year experience.},
  author={Shira Belman and Vijayalaxmi Chandramouli and Barton D. Schmitt and Steven R. Poole and Teresa Hegarty and Allison Kempe},
  journal={Archives of pediatrics & adolescent medicine},
  year={2005},
  volume={159 2},
  pages={
          145-9
        }
}
BACKGROUND Pediatric after-hours telephone triage by call center nurses is an important part of pediatric health care provision. OBJECTIVES To use a computerized database including the after-hours telephone calls for 90% of the pediatricians in Colorado to examine: (1) the epidemiology of after-hours calls during a 1-year period including the volume, seasonality, and timing of after-hours calls, the age of the patients, the presenting complaint, the triage dispositions, and mean rates of… CONTINUE READING
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