An architecture for a generic dialogue shell

@article{Allen2000AnAF,
  title={An architecture for a generic dialogue shell},
  author={James F. Allen and Donna K. Byron and Myroslava O. Dzikovska and George Ferguson and Lucian Galescu and Amanda Stent},
  journal={Natural Language Engineering},
  year={2000},
  volume={6},
  pages={213-228}
}
1 Introduction Different researchers use the term " dialogue system " in different ways with little in common beyond the belief that a dialogue system necessarily interacts with a human. For some, a dialogue system involves some mechanism to constrain the interaction, such as a script that specifies system prompts and user responses. The most common examples of this type of system in use are the telephone interfaces based on keyed or spoken menu selection (e.g., " if you want your account… CONTINUE READING
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