An analysis of the relationship between quality and perceived innovation: "the case of financial firms"

@article{Montes2003AnAO,
  title={An analysis of the relationship between quality and perceived innovation: "the case of financial firms"},
  author={Francisco Javier Llor{\'e}ns Montes and Antonia Ruiz Moreno and Luis Miguel Molina},
  journal={Industrial Management and Data Systems},
  year={2003},
  volume={103},
  pages={579-590}
}
Many organizations are adopting quality and innovation as practices that allow them to achieve competitive advantage owing to an increase in competitiveness. The goal of this paper is to examine whether quality can be regarded as a resource that sets up the necessary bases for implementing innovations in organizations. First, the concepts of quality and innovation are determined, so that we can analyse how they relate to each other. Later on, the different contributions existing that deal with… CONTINUE READING

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TQM and innovation performance in manufacturing SMEs: the mediating effect of job satisfaction

  • 2009 IEEE International Conference on Industrial Engineering and Engineering Management
  • 2009

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An analysis of the relationship between quality and perceived innovation: ``the case of financial firms

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