An Investigation of Shared Value , Benefit , Commitment , Trust and Retention in the Banking Sector : A Student Perspective

  • Chinomona Chinomona E 1., Sandada
  • Published 2014
Despite the increase in research focusing on service relationship level in the banking sector, research on relationship benefit, student perceived shared value on relationship commitment, trust and student retention in the African banking context is still scant. Therefore, using a data set of 175 from students in colleges and universities in Johannesburg… CONTINUE READING