An Interactive Voice Response (IVR) Control Package for the Media Control Channel Framework

@article{McGlashan2011AnIV,
  title={An Interactive Voice Response (IVR) Control Package for the Media Control Channel Framework},
  author={Scott McGlashan and Tim Melanchuk and Chris Boulton},
  journal={RFC},
  year={2011},
  volume={6231},
  pages={1-134}
}
This document defines a Media Control Channel Framework Package for Interactive Voice Response (IVR) dialog interaction on media connections and conferences. The package defines dialog management request elements for preparing, starting, and terminating dialog interactions, as well as associated responses and notifications. Dialog interactions are specified in a dialog language. This package defines a lightweight IVR dialog language (supporting prompt playback, runtime controls, Dual-Tone Multi… CONTINUE READING