An Initial Investigation on the Relationship between Usage and Findability


Ensuring that information within a website is findable is particularly important. This is because visitors that cannot find what they are looking for are likely to leave the site or become very frustrated and switch to a competing site. While findability has been touted as important in web design, we wonder to what degree measures of findability are… (More)
DOI: 10.1007/978-3-642-36973-5_90


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