An Exploratory Study of Cloud Service Level Agreements - State of the Art Review

@article{Saravanan2015AnES,
  title={An Exploratory Study of Cloud Service Level Agreements - State of the Art Review},
  author={K. Saravanan and M. Rajaram},
  journal={TIIS},
  year={2015},
  volume={9},
  pages={843-871}
}
Cloud computing evolve as a cost effective business model for IT companies to focus on their core business without perturbing on infrastructure related issues. Hence, major IT firms and Small & Medium Enterprises (SME) are adopting cloud services on rental basis from cloud providers. Cloud Service level agreements (SLA) act as a key liaison between consumers and providers on renting Anything as a Service (AaaS). Design of such an agreement must aim for greater profit to providers as well as… CONTINUE READING