We propose to develop an expert system that will provide general information on HIV and AIDS to the public of Botswana. This project is motivated by the Microsoft sponsored project conducted at the Department of Computer Science named IHISM for which the authors are members. IHISM aims to contribute to the digital divide by developing an HIV and AIDS public information portal accessible through mobile phones. The case study is based on Botswana, one of the leading countries hard hit by the HIV and AIDS pandemic where the government is working hard to facilitate the provision of education and raising awareness concerning the pandemic. Whilst IHISM is concentrating on the digital divide and mainly concerned with semiliterate people in rural settlements this alternative is for those who have access to the internet and hence can use the system wherever they are. The proposed system will act as an online ‘expert’ and is aiming at supporting the initiative of providing accurate information to the general public.