An Experiment for Measuring Business Process Maturity with Different Maturity Models

@inproceedings{Looy2015AnEF,
  title={An Experiment for Measuring Business Process Maturity with Different Maturity Models},
  author={Amy Van Looy},
  booktitle={ECIS},
  year={2015}
}
Since the 2000s, Business Process Management (BPM) has evolved into a comprehensively studied discipline that goes beyond the boundaries of particular business processes. By also affecting enterprise-wide capabilities (such as an organisational culture and structure that support a processoriented way of working), BPM can now correctly be called Business Process Orientation (BPO). Meanwhile, various maturity models have been developed to help organisations adopt a processoriented way of working… CONTINUE READING

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