An Evaluation of the Impact of the Implementation of the Pharmacy Management Information System at Primary Health Care Facilities: a Case of the Kavango Region, Namibia

  • Terence Tinotenda Fusire
  • Published 2014

Abstract

This study examined the influence of implemented PMIS on the health care delivery at PHC facilities within the Kavango Region, Namibia. A mixed methodological approach and design was used, with a convenient sample of 74 enrolled nurses, registered nurses, and pharmacy assistants included as participants. The findings indicated that the PMIS has contributed substantially to the performance, functioning, and operations of the pharmaceutical aspects of PHC’s and the overall health care service delivery within these organisations. In addition, organisational culture and structure aspects also appeared to influence the effective implementation of the PMIS, as the participants indicated that leaders and supervisors are critical to informing and orienting employees to the PMIS and assisting employees in the use of the information system. Finally, a number of challenges are identified with the implementation of the PMIS, such as inadequate PMIS employee training and employee retention difficulties and problems. A number of recommendations are outlined, including the implementation of PMIS training for employees required to engage and utilize the PMIS and areas of further study are denoted.

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Cite this paper

@inproceedings{Fusire2014AnEO, title={An Evaluation of the Impact of the Implementation of the Pharmacy Management Information System at Primary Health Care Facilities: a Case of the Kavango Region, Namibia}, author={Terence Tinotenda Fusire}, year={2014} }