An Evaluation of Understandability of Patient Journey Models in Mental Health

@article{Percival2016AnEO,
  title={An Evaluation of Understandability of Patient Journey Models in Mental Health},
  author={Jennifer C. Percival and Carolyn McGregor},
  journal={JMIR Human Factors},
  year={2016},
  volume={3}
}
BACKGROUND There is a significant trend toward implementing health information technology to reduce administrative costs and improve patient care. [] Key MethodMETHOD Five business process modeling techniques were used to represent a selected patient journey. A mix of both qualitative and quantitative methods was used to evaluate these models. Techniques included a focus group and survey to measure usability of the various models.
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Highly Influential Citations
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Background Citations
7
Methods Citations
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