An Empirical Study of the Impact of User Involvement on System Usage and Information Satisfaction

@article{Baroudi1986AnES,
  title={An Empirical Study of the Impact of User Involvement on System Usage and Information Satisfaction},
  author={Jack J. Baroudi and Margrethe H. Olson and Blake Ives},
  journal={Commun. ACM},
  year={1986},
  volume={29},
  pages={232-238}
}
"User involvement" in information system development is generally considered an important mechanism for improving system quality and ensuring successful system implementation. The common assumption that user involvement leads to system usage and/or information satisfaction is examined in a survey of 200 production managers. Alternative models exploring the causal ordering of the three variables are developed and tested via path analysis. The results demonstrate that user involvement in the… CONTINUE READING
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Use of path analysis in industrial/organizational psychology: Criticisms and suggestions

R. Billings, S. Wroten
I. Appl. Psycho/. 63 • 1978
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