An Empirical Investigation of Information Technology Sourcing Practices: Lessons From Experience

  title={An Empirical Investigation of Information Technology Sourcing Practices: Lessons From Experience},
  author={Mary C Lacity and Leslie P. Willcocks},
  journal={MIS Q.},
Following Kodak's landmark information technology (IT) outsourcing decisions in 1989, the IT outsourcing market grew to 76 billion dollars in 1995. As the outsourcing market continues to grow and as new contracting options emerge, the accumulated experiences of firms offer significant opportunities for learning. This paper builds on a previous collection of data on 61 IT sourcing decisions made in 40 U.S. and U.K. organizations during the period 1991 to 1995. This paper reanalyzed transcribed… 
Initial Selective Information Technology Outsourcing: An Exploratory Study of Large Organizations in Mexico
Abstract Ever since Kodak outsourced its information technology (IT) in 1988-89, an increasing number of large public and private companies have been outsourcing their IT projects. Several factors,
IT sourcing reflections
The overall lesson is that outsourcing can achieve significant results, but it requires new management capabilities.
Influential Factors in IT Sourcing Decisions of Norwegian Public Sector: An Exploratory Study
The preliminary results show that in addition to the commonly identified factors such as cost savings and managing technical uncertainty, public sector organizations are strongly influenced by their institutional environment, their concerns of local community, the availability and capability of IT vendors, and their unique political and geographic constraints.
Is There an "Information Technology Outsourcing Paradox"?
This paper examines an apparent paradox: given the increasing adoption of outsourced IT service delivery, why has the academic literature been unable to confirm widespread satisfaction with the
From the Vendor's Perspective: Exploring the Value Proposition in Information Technology Outsourcing
This paper uses the economic concept of complementarity in organizational design, along with prior findings from studies of client-vendor relationships, to explain the IT vendors' value proposition and explains how vendors can offer benefits that cannot be readily replicated internally by client firms.
Outcomes from Offshore Outsourcing: Evidence from a Client’s Perspective
While Chapters 2 and 12 focused on outcomes across the 1990–2007 period, they drew mainly on evidence from IT and business process outsourcing arrangements. What about outcomes from the relatively
Outsourcing Research: Towards More Informed Practice
This book, with its companion volume The Practice of Outsourcing: From Information Systems To BPO and Offshoring (Palgrave, 2009), draws upon rich case and survey research conducted between 1988 and
From the Vendor's Perspective: Exploring the Value Proposition in IT Outsourcing
To date, most research on IT outsourcing concludes that firms decide to outsource IT services because they believe that outside vendors possess production cost advantages. Yet, it is not clear
Revisiting IT outsourcing risks : re-analysis of a recent survey
Since its inception, the literature on IT outsourcing has acknowledged that the strategy has the potential for substantial benefits, but also the likelihood of significant risks. However, these risks
Testing Some Myths About IT Outsourcing: A Survey of Australia's Top 1000 Firms
Decision makers are urged to be cautious when planning to outsource IT services, and to be critical of claims that they will make substantial savings from outsourcing, or that outsourcing will automatically allow them to refocus more on their core business.


An interpretive investigation of the information systems outsourcing phenomenon
The purpose of this research was to provide this reflective stance by investigating the information systems outsourcing phenomenon from individuals who have already gone through the evaluation
Diffusion of Information Technology Outsourcing: Influence Sources and the Kodak Effect
Empirical analysis of a comprehensive sample of outsourcing contracts in the US using an electronic bibliometric search process shows that the adoption of IT outsourcing is motivated more by internal influence than by external influence amongst the user organizations.
Information Systems Outsourcing by Large American Industrial Firms: Choices and Impacts
Outsourcing is one of the most widely discussed topics in information systems today. Yet, in spite of a number of articles describing the experiences of individual firms, little is known about
The Value of Selective IT Sourcing
Why does the outsourcing of IT frequently fail to produce the expected cost savings or other benefits? Perhaps because managers don't carefully select which IT activities to outsource. The authors
Outsourcing Is Hotter Than Ever: Banks Are Willing to Let More Go outside, and the Traditional Fee-Based Deals Are Giving Way to "Partnering" and "Strategic Alliances." (Includes Related Articles on First Chicago NBD and Crown Bank FSB)
Banks are willing to let more go outside, and the traditional fee-based deals are giving way to "partnering" and "strategic alliances" With all the attention directed lately on information technology
Beyond The Information Systems Outsourcing Bandwagon: The Insourcing Response
From the Publisher: A common practice involving enormous sums of money, outsourcing is paying a third party to take control of one of a company's functions and then "sell" the service back to it.
REALIZING OUTSOURCING EXPECTATIONS Incredible Expectations, Credible Outcomes
Successful outsourcing experiences are used to outline a prescription for ensuring that expected benefits are fully realized, and what went wrong—and why—when expectations were not met.
Understanding Qualitative Data: A Framework of Text Analysis Methods
This paper makes qualitative methods more accessible to both researchers and practitioners by providing a framework that categorizes various text analysis approaches as positivist, linguistic, and interpretivist based on assumptions about the nature of text data, the researcher's influence on text interpretation, and the validity checks used to justify text interpretations.