An Empirical Exploration of How Process Standardization Reduces Outsourcing Risks


Are standardized business processes less risky to outsource? Despite the importance, of both areas, neither the outsourcing nor standardization literature has so far offered a conclusive picture of the value of standards to outsourcing. We aim to provide an exploratory first step by suggesting that process standards have a positive impact on business… (More)
DOI: 10.1109/HICSS.2007.63



Citations per Year

Citation Velocity: 8

Averaging 8 citations per year over the last 3 years.

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