An ED scribe program is able to improve throughput time and patient satisfaction.

@article{Bastani2014AnES,
  title={An ED scribe program is able to improve throughput time and patient satisfaction.},
  author={Aveh Bastani and Blerina Shaqiri and Kristen Palomba and Dominic Bananno and William Anderson},
  journal={The American journal of emergency medicine},
  year={2014},
  volume={32 5},
  pages={399-402}
}
INTRODUCTION At our institution, we previously described the detrimental effect of computerized physician order entry (CPOE) on throughput time and patient satisfaction (Ann of Emer Med, Vol 56, P S83-S84). To address these quality metrics, we conducted a pilot program using scribes in the emergency department (ED). METHODS We conducted a before-and-after study of ED throughput at our 320-bed suburban community hospital with a census of 70000 annual visits. Our primary outcome measure was the… CONTINUE READING