An Analysis of Spanish Hotel Efficiency

@article{Fernndez2015AnAO,
  title={An Analysis of Spanish Hotel Efficiency},
  author={Manuel {\'A}ngel Fern{\'a}ndez and Rafael Becerra},
  journal={Cornell Hospitality Quarterly},
  year={2015},
  volume={56},
  pages={248 - 257}
}
Using data envelopment analysis, this paper investigates operational efficiency drivers for 166 Spanish hotels divided into medium and upper chain scale groups from 2000 through 2009. For the sample as a whole, the analysis indicated a strong relationship between quality levels and efficiency; resort hotels were more efficient than other types of properties, and large hotels were more efficient than smaller properties. The effects of star rating were shown in diverse findings regarding… Expand
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