America Online volunteers

@article{Postigo2009AmericaOV,
  title={America Online volunteers},
  author={Hector Postigo},
  journal={International Journal of Cultural Studies},
  year={2009},
  volume={12},
  pages={451 - 469}
}
  • Hector Postigo
  • Published 1 September 2009
  • Business
  • International Journal of Cultural Studies
• This article continues previous work that analysed the case of America Online (AOL) volunteers from critical perspectives of immaterial and free labor, and incorporates newly acquired documents and interviews by the United States Department of Labor (DOL) with volunteers. Specifically, this article puts forth the AOL volunteers’ case as an instance of co-production that eventually met its demise when organizational changes resulted in the rise of a labor consciousness among some volunteers… 

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