Ambulatory facility design and patients' perceptions of healthcare quality.

  title={Ambulatory facility design and patients' perceptions of healthcare quality.},
  author={Franklin D. Becker and Bridget Sweeney and Kelley S. Parsons},
  volume={1 4},
OBJECTIVE This research examines whether the physical attractiveness of an outpatient practice influences patients' perceptions of healthcare quality, including patient and staff perceptions of the quality of staff-patient interaction. BACKGROUND Despite the high and increasing percentage of healthcare dollars for care delivered on an outpatient basis, relatively little research has examined the relationship between the design of ambulatory facilities and patient outcomes. Few studies have… CONTINUE READING
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