Ambulatory Facility Design and Patients' Perceptions of Healthcare Quality

@article{Becker2008AmbulatoryFD,
  title={Ambulatory Facility Design and Patients' Perceptions of Healthcare Quality},
  author={F. Becker and B. Sweeney and Kelley S. Parsons},
  journal={HERD: Health Environments Research & Design Journal},
  year={2008},
  volume={1},
  pages={35 - 54}
}
  • F. Becker, B. Sweeney, Kelley S. Parsons
  • Published 2008
  • Medicine
  • HERD: Health Environments Research & Design Journal
  • Objective: This research examines whether the physical attractiveness of an outpatient practice influences patients' perceptions of healthcare quality, including patient and staff perceptions of the quality of staff-patient interaction. Background: Despite the high and increasing percentage of healthcare dollars for care delivered on an outpatient basis, relatively little research has examined the relationship between the design of ambulatory facilities and patient outcomes. Few studies have… CONTINUE READING

    Figures and Topics from this paper.

    Creating a Patient-Centered Health Care Delivery System
    • 76
    • PDF
    Evaluating Serviceability of Healthcare Servicescapes: Service Design Perspective
    • 55
    • Highly Influenced
    The Application of Hospitality Elements in Hospitals
    • 46

    References

    Publications referenced by this paper.
    SHOWING 1-10 OF 55 REFERENCES
    The Ecology of the Patient Visit: Physical Attractiveness, Waiting Times, and Perceived Quality of Care
    • 92
    Patient satisfaction measurement: current issues and implications.
    • 132
    Evidence Based Environmental Design for Improving Medical Outcomes
    • 58
    • PDF