Alternative Dispute Resolution for Organizations: How to Design a System for Effective Conflict Resolution

@inproceedings{Stitt1998AlternativeDR,
  title={Alternative Dispute Resolution for Organizations: How to Design a System for Effective Conflict Resolution},
  author={Allan J. Stitt and Stitt},
  year={1998}
}
  • Allan J. Stitt, Stitt
  • Published 1998
Preface. Acknowledgements. Chapter 1: Introduction to ADR. Dealing With Conflict. Why not ignore conflict? Why not litigate? Setting Up A Conflict Resolution System. Existing Systems. What if you don't have a system? Do small organizations have a system? ADR Systems Design. When is Systems Design appropriate? Goals For An ADR System. Reduce Time and Cost. Improve or Maintain the Relationship. Satisfactory Outcome. Deal with Emotions. Avoid Future Disputes. What is ADR? The Types of ADR… CONTINUE READING