Aligning drivers, contractual governance, and relationship management of IT-outsourcing initiatives

Nikolaus Obwegeser; Katrine Arenfeldt; Amalie Corty Dam; Kim Harder Fenger; Johan Silkjaer

DOI:10.1080/15228053.2020.1786265

Corpus ID: 221056997

Aligning drivers, contractual governance, and relationship management of IT-outsourcing initiatives

@article{Obwegeser2020AligningDC,
  title={Aligning drivers, contractual governance, and relationship management of IT-outsourcing initiatives},
  author={Nikolaus Obwegeser and Katrine Arenfeldt and Amalie Corty Dam and Kim Harder Fenger and Johan Silkjaer},
  journal={Journal of Information Technology Case and Application Research},
  year={2020},
  volume={22},
  pages={40 - 66}
}

Nikolaus Obwegeser, Katrine Arenfeldt, +2 authors Johan Silkjaer

Published 2020

Business

Journal of Information Technology Case and Application Research

ABSTRACT Research has investigated information technology (IT) outsourcing from various angles and established a sound knowledge base regarding drivers, management, and success factors of IT-outsourcing initiatives. In this study, we focus on the alignment between outsourcing drivers and goals, on the one hand, and contractual and managerial aspects on the other. We develop a conceptual model of IT-outsourcing alignment to analyze a single, in-depth case of IT outsourcing in a large Nordic… CONTINUE READING

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