Aligning drivers, contractual governance, and relationship management of IT-outsourcing initiatives

@article{Obwegeser2020AligningDC,
  title={Aligning drivers, contractual governance, and relationship management of IT-outsourcing initiatives},
  author={Nikolaus Obwegeser and Katrine Arenfeldt and Amalie Corty Dam and Kim Harder Fenger and Johan Silkjaer},
  journal={Journal of Information Technology Case and Application Research},
  year={2020},
  volume={22},
  pages={40 - 66}
}
ABSTRACT Research has investigated information technology (IT) outsourcing from various angles and established a sound knowledge base regarding drivers, management, and success factors of IT-outsourcing initiatives. In this study, we focus on the alignment between outsourcing drivers and goals, on the one hand, and contractual and managerial aspects on the other. We develop a conceptual model of IT-outsourcing alignment to analyze a single, in-depth case of IT outsourcing in a large Nordic… Expand

References

SHOWING 1-10 OF 70 REFERENCES
Carrying out contract successfully ends up with an IT Outsourcing failure : Relationship Management Cases of IT Outsourcing in a Cross-Cultural Context
IT outsourcing is a serious option available to modern managers today. An emerging trend is the focus on relationship management. In a global economy cross-cultural differences may add to theExpand
A review of the IT outsourcing literature: Insights for practice
This paper reviews research studies of information technology outsourcing (ITO) practice and provides substantial evidence that researchers have meaningfully and significantly addressed the call forExpand
A Framework for Global IT Outsourcing Management: Key Influence Factors and Strategies
Abstract The key focus of this article is to provide an understanding about the complexities involved in global IT outsourcing and the management initiatives needed for the successful implementationExpand
Offshore outsourcing of services: An evolutionary perspective
Offshore outsourcing is gaining increasing importance and attention in both theory and practice. The purpose of this research is to use nine in-depth case studies to analyze the evolution of offshoreExpand
Information technology outsourcing through a configurational lens
  • L. Fink
  • Business, Computer Science
  • J. Strateg. Inf. Syst.
  • 2010
TLDR
A configurational approach can address three potential problems of the outsourcing literature and advance outsourcing research by developing a framework for IT outsourcing effectiveness. Expand
IT outsourcing configuration: Research into defining and designing outsourcing arrangements
TLDR
The paper details the rationales for 31 different options in outsourcing, the risks and management issues emerging for each, and how these play out in different combinations in selected, illustrative case studies. Expand
The information technology outsourcing risk: a transaction cost and agency theory-based perspective
TLDR
A scenario-based conceptualization of the IT outsourcing risk is proposed, wherein risk is defined as a quadruplet comprising a scenario, the likelihood of that scenario, its consequences and the risk mitigation mechanisms that can attenuate or help avoid the occurrence of a scenario. Expand
Determinants And Impacts Of Governance Forms On Outsourcing Performance: Evidence From A Case Study
Abstract As the world recovers from the economic slowdown, the outsourcing industry has to adapt via strategic planning and right governance to cater to the changing business requirements andExpand
Exploring information technology outsourcing relationships: theory and practice
TLDR
The conceptual model is found useful in elucidating important relationship management areas, highlighting not only the outsourcing relationship's contractual, social, and economic characteristics, but also many additional elements found to have relevance in practice. Expand
The impact of knowledge sharing, organizational capability and partnership quality on IS outsourcing success
TLDR
The effect of the ability of the service receiver to absorb the needed knowledge and of companies to build a partnership on these relationships are modeled and hypotheses defined and indicate that all hypothesized paths in the model are significant. Expand
...
1
2
3
4
5
...