Airline passengers’ continuance intention towards online check-in services: The role of personal innovativeness and subjective knowledge

@inproceedings{Lin2015AirlinePC,
  title={Airline passengers’ continuance intention towards online check-in services: The role of personal innovativeness and subjective knowledge},
  author={Zhibin Lin and Raffaele Filieri},
  year={2015}
}
This study integrates the individual psychology constructs (personal innovativeness and subjective knowledge) with the Technology Acceptance Model to develop and test a model of airline passengers’ continuance intention towards online flight check-in services. Predictions were tested with data from a sample of airline passengers in China who have experienced the online check-in service. The findings of this study demonstrate that airline passengers’ innovativeness and subjective knowledge have… CONTINUE READING
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