Agility through scenario development and continuous implementation: a global aftermarket logistics case

@article{Kuschel2006AgilityTS,
  title={Agility through scenario development and continuous implementation: a global aftermarket logistics case},
  author={Magnus Kuschel and Kalevi Pessi},
  journal={EJIS},
  year={2006},
  volume={15},
  pages={146-158}
}
Received: 18 May 2005 Revised: 19 June 2005 Accepted: 9 January 2006 Abstract This paper examines a business and IS/IT initiative at Volvo that involves managing the development and implementation of an agile aftermarket supply chain. The case is based on Volvo’s global initiative to create a platform, Web services, and a Web portal for selling spare parts over the Internet. Creating and integrating a new platform is difficult, and establishing new relations in global aftermarket logistics is… CONTINUE READING