Agile User Experience Development in a Large Software Organization: Good Expertise but Limited Impact

@inproceedings{Kuusinen2012AgileUE,
  title={Agile User Experience Development in a Large Software Organization: Good Expertise but Limited Impact},
  author={Kati Kuusinen and Tommi Mikkonen and Santtu Pakarinen},
  booktitle={HCSE},
  year={2012}
}
While Agile methods were originally introduced for small, tightly coupled teams, leaner ways of working are becoming a practical method to run entire enterprises. As the emphasis of user experience work has inherently been on the early phases before starting the development, it also needs to be adapted to the Agile way of working. To improve the current practices in Agile user experience work, we determined the present state of a multi-continental software development organization that already… CONTINUE READING
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