Agents that Reduce Work and Information Overload

  title={Agents that Reduce Work and Information Overload},
  author={Pattie Maes},
  journal={Commun. ACM},
The "information highway" will present us with an explosion of new computer-based tasks and services, but the complexity of this new environment will demand a new style of human-computer interaction, where the computer becomes an intelligent, active and personalized collaborator. Interface agents are computer programs that employ Artificial Intelligence techniques to provide active assistance to a user with computer-based tasks. Agents radically change the current user experience, through the… CONTINUE READING


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