Affects of the unexpected: when inconsistency feels good (or bad).


Affective responses to disconfirmation of expectancies have paradoxical features: Incongruency is uncomfortable and elicits negative affect, but how do people feel when the incongruent outcome is positive? This article shows that affective responses to disconfirmed expectancies depend on whether people value consistency and thus focus on the expectancy… (More)
DOI: 10.1177/0146167209357746