Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes

@article{Bala2015AdaptationTI,
  title={Adaptation to Information Technology: A Holistic Nomological Network from Implementation to Job Outcomes},
  author={Hillol Bala and Viswanath Venkatesh},
  journal={Management Science},
  year={2015},
  volume={62},
  pages={156-179}
}
Information technology (IT) implementation is a major organizational change event that substantially disrupts an employee’s work environment. We develop a model of technology adaptation behaviors that employees perform to cope with a new IT that causes such disruptions. Our model posits technology adaptation behaviors as a key linking mechanism between IT implementation and employee job outcomes, thus offering a holistic nomological network of technology adaptation behaviors. Two field studies… CONTINUE READING

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