Activity Theory Driven System Analysis of Complex Healthcare Processes

  title={Activity Theory Driven System Analysis of Complex Healthcare Processes},
  author={Payam Sadeghi and Pavel Andreev and Morad Benyoucef and Kathryn Momtahan and Craig E. Kuziemsky},
The patient discharge process is one of the most critical and complex healthcare processes as it involves several actors with a variety of skills and roles working towards the outcome of effective and efficient discharge of a patient from a hospital. This paper used a case study of the patient discharge process of two care units in a large urban hospital in which we analysed the process as an activity system using activity theory methodology. Through the case study we collected data from 63… CONTINUE READING

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