Accounting for the Contradictory Organizational Consequences of Information Technology: Theoretical Directions and Methodological Implications

@article{Robey1999AccountingFT,
  title={Accounting for the Contradictory Organizational Consequences of Information Technology: Theoretical Directions and Methodological Implications},
  author={D. Robey and Marie-Claude Boudreau},
  journal={Inf. Syst. Res.},
  year={1999},
  volume={10},
  pages={167-185}
}
Although much contemporary thought considers advanced information technologies as either determinants or enablers of radical organizational change, empirical studies have revealed inconsistent findings to support the deterministic logic implicit in such arguments. This paper reviews the contradictory empirical findings both across studies and within studies, and proposes the use of theories employing a logic of opposition to study the organizational consequences of information technology. In… Expand

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