Accounting for quality: on the relationship between accounting and quality improvement in healthcare

@inproceedings{Pflueger2015AccountingFQ,
  title={Accounting for quality: on the relationship between accounting and quality improvement in healthcare},
  author={Dane Pflueger},
  booktitle={BMC health services research},
  year={2015}
}
BACKGROUND Accounting-that is, standardized measurement, public reporting, performance evaluation and managerial control-is commonly seen to provide the core infrastructure for quality improvement in healthcare. Yet, accounting successfully for quality has been a problematic endeavor, often producing dysfunctional effects. This has raised questions about the appropriate role for accounting in achieving quality improvement. This paper contributes to this debate by contrasting the specific way in… CONTINUE READING
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