Accounting for health-care outcomes: implications for intensive care unit practice and performance.

Abstract

The aim of this study was to understand the environment of health care, and how clinicians and managers respond in terms of performance accountability. A qualitative method was used in a tertiary metropolitan teaching intensive care unit (ICU) in Sydney, Australia, including interviews with 15 clinical managers and focus groups with 29 nurses of differing… (More)
DOI: 10.1258/hsmr.2009.009020

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