Access to Affordable Care through Public Libraries

  title={Access to Affordable Care through Public Libraries},
  author={Jenny Bossaller},
  journal={The Library Quarterly},
  pages={193 - 212}
This article presents a study of activity that occurred in public libraries during early implementation of the Affordable Care Act (ACA). Data were collected through telephone interviews, using open-ended questions, with 72 public library employees between November 2013 and February 2014. The article is not a comprehensive or statistical study; rather, it demonstrates different ways that librarians were or were not helping people find out about ACA health-care coverage options in large and… 

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