AC 2012-5029: TROUBLESHOOTING SKILLS FOR NON-ENGINEERS IN TECHNOLOGICAL JOBS

@inproceedings{Evangelou2012AC2T,
  title={AC 2012-5029: TROUBLESHOOTING SKILLS FOR NON-ENGINEERS IN TECHNOLOGICAL JOBS},
  author={D. Evangelou and Johannes Strobel},
  year={2012}
}
Although there is an increasingly interest for people to become technologically literate, there exists a technical knowledge gap between industry needs and workforce competencies, especially in developing countries such Colombia. That is why technological skills such as troubleshooting need to be developed. Moreover, learning technology skills may be used as a tool for learning new context-specific knowledge. The following study examined why troubleshooting may be an effective tool for non… Expand

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